Terms of service

stylishgenz.com is operated by StylishGenZ, a sole proprietorship with its place of business at H No. 23, Batra Colony, Near Grower Chowk, Panipat, Haryana 132103, India (“we”, “us”). You can reach us at +91 70822 46899 or stylishgenzthrift@gmail.com.

We sell second-hand and imported garments. Every piece is pre-owned unless a listing explicitly states it is deadstock or unworn, and every piece is one-of-a-kind — once it sells, that listing does not return.

Each item is inspected by hand and given a condition grade, explained on our grading page. We describe flaws honestly and photograph them. Colours can vary slightly between screens, and measurements are taken by hand and may differ by a small margin.

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. By ordering you confirm the details you give us are accurate and that you are authorised to use the payment method.

Placing an order is an offer to buy. A contract is formed only when we confirm your order by email. Because stock is single-item, there is a small chance a piece sells moments before your payment completes — if that happens we will cancel and refund you in full, and nothing further will be owed by either side.

We reserve the right to decline or cancel an order where an item is unavailable, where a price or description was clearly wrong, or where we reasonably suspect fraud.

• All prices are in Indian Rupees (INR) and are the total amount payable — delivery is included and no fee is added at any stage.
• Payment is taken through Razorpay, which supports UPI, cards, netbanking and wallets. Your payment credentials are handled by Razorpay and never reach us.
• The amount charged is calculated on our servers from the prices in our catalogue, not from anything sent by your browser.

• Free shipping applies to every order, with no minimum value. Delivery is included in the listed price.
• Flat 15% off your first order is applied automatically at checkout — there is no code to enter. It is calculated on the order subtotal and is available once per customer, on their first order.
• Eligibility is determined by the email address used at checkout, so an address that has ordered before will not receive it again. Cancelling a previous order does not restore eligibility.
• The discount is applied before payment, so the amount shown at checkout is the amount charged. We may withdraw or change this offer at any time; the terms shown at the moment you order are the ones that apply to it.

We dispatch within 1 business day and deliver in 3–5 business days across India. Full details, including what happens if a parcel is delayed or lost, are in our shipping & delivery policy.

Orders can be cancelled free of charge before dispatch. Any unworn piece can be exchanged within 7 days of delivery, and damaged, incorrect or materially misdescribed items are refunded in full within the same window. The full terms are in our cancellation & refund policy, which forms part of these terms.

You are responsible for keeping your login details confidential and for activity on your account. Tell us immediately if you think someone else has access to it. You may check out as a guest without creating an account.

Do not use this site to break the law, interfere with its operation or security, scrape it at scale, or resell our photographs and descriptions. We may suspend access where this is breached.

The photographs, descriptions, branding and design on this site belong to us and may not be reproduced commercially without permission. Brand names appearing on garments belong to their respective owners; we are not affiliated with, endorsed by, or an authorised dealer for any of them, and we describe items as second-hand goods of that brand.

Nothing in these terms limits liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence. Subject to that, our total liability in connection with an order is limited to the amount you paid for it.

We are not liable for delays outside our reasonable control, including courier disruption, weather, strikes or acts of government.

These terms are governed by the laws of India. The courts at Panipat, Haryana have jurisdiction over any dispute, without prejudice to any right you have to bring a complaint under applicable consumer protection law.

We may update these terms; the date at the top of this page shows when they last changed. The terms in force when you place an order are the ones that apply to it.